Three Steps to Understanding Security System Installation
The era of designing buildings that are structurally sound and aesthetically pleasing is taking on an added dimension. Architectural engineers are taking careful consideration in the selection of security systems that jointly provide the best protection and safety possible and do not distract from the beauty of the building. This process takes careful planning, education and skill. Accordingly, it’s not surprising Corporate America is seeking out the engineering and architectural firms that understand what goes into the installation of an effective security system from the inception to the completion of the building.
The First Step: Defining Client's Needs
Engineers who understand how a building will be used have a jump-start in determining what kind of security system is needed. Take the time up-front to find out
- What kind of business or businesses will be housed in the building?
- How many employees will work in the building?
- The number of building access points desired.
- How many days/week and hours/day the building will be used.
- Are there plans for expansion in the future?
- The degree of security needed.
These are key variables that affect selection and installation of security systems. Jerry Thompson, a partner in the architectural engineering firm of MSKTD & Associates, located in Fort Wayne, Indiana compares the process to purchasing a car. He says, "Automobile buyers choose the kind of accessories they want on their car. Similarly, clients select the type of accessories they want in their security system." If engineers and architects do not know what those "accessories" are and their priority to the client, the end-result can be very costly. For example, in 1995 an engineering firm designed a security system for a large industrial firm in the Eastern United States. The reader technology specified by the engineer was proximity, since it was familiar and used on past projects, and the client preferred the convenience it offered. What was not explored with the client were the needs they had for photo ID. After the system was installed it was discovered that it was impossible for the customer to fit all the information they needed to print in a badge design on a credit card size proximity card. Since this is the only size card available for use with a proximity reader the customer ended up changing more than 50 readers to magnetic stripe readers, and rebadging over 12,000 cardholders. This was a costly oversight that could have been avoided by more exploration of the clients' needs.
The Second Step: Develop Product Knowledge
The security products and systems market is rapidly changing. New technology is making security easier, more cost-effective and reliable. Products such as ID swipes, retinal eye scan, biometrics hand scanners, voice activation, video imaging systems, and close circuit television, are now mostly PC based. They provide the end-users with instant, on-going, permanent records of who enters and leaves a building.
Today’s access cards do even more than monitor movement. They can also limit access to various rooms, files and computer entry. As Ron Bonar, President of Bonar Group, Indianapolis, Indiana, explains, "We have three divisions in three different cities. All of our financial data is tied into one system. Certain data is something we would not want openly available to everyone. We have taken drastic steps to restrict access to information through security codes." Knowing that these features are available can uniquely position the consulting engineer.
In addition, "smart" cards which are easily accommodated by today’s reader technologies can be produced to integrate time and attendance, data collection and buying power. For example, on the college campus we are beginning to see students use one card to access buildings, pay for events, books and meals. "Smart" card technology has eliminated the need for time consuming accounting entries, and the inconvenience of carrying cash and checks. Once again, by recommending a plan for this technology, architectural engineers will save their clients enormous amount of time and money.
Step Three: Recommendations and Planning
Although building owners and property managers are generally the decision-makers, they rely on their engineering and architectural firms to recommend building security and safety systems. Consequently, unless engineers know what systems are available on the market today, they can’t make informed decisions and suggestions to their clients. Thompson recognizes this challenge as he acknowledges the process requires an internal and external effort. "It starts with someone on staff who has experience in working with the client and with the security systems provider. Externally, we rely on the vendors of the equipment to guide us in the right direction."
After carefully evaluating clients’ needs and what’s available from security vendors, it’s time to put recommendations in writing. At this time, it is the responsibility of the architectural engineer to plan for "Open Architecture"— the method used to plan ahead for growth. For example, at the time the plans are made the clients needs for security may be quite simple. By using "Open Architecture," additional security elements can be integrated with other systems.
After the client accepts the recommendations, savvy engineers outline a plan from beginning to end that includes check points every step of the way. That way, there are no surprises and clients are kept involved in the process. Then, if the plan needs to be adjusted, it can be before it’s too late.
Elevate Your Status
In the midst of dynamic change in the security market, engineers are becoming more aware of the need to plan in advance. Introducing flexible security, with simple and powerful control systems before the blueprints are drawn brings firms to the forefront. Recognizing client needs, understanding the technology and providing accurate planning for the future elevates your importance to and value with your clients.
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