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When you need technical assistance, IDenticard provides you with several options to help answer your questions quickly and efficiently.
We recommend that you first check our Knowledge Base which contains instructional videos and troubleshooting articles. Click on the “Knowledge Base” tab and search by using search terms or selecting a product category.
If you were unable to resolve your question, or if you need additional assistance, click the “Submit Request” tab. This will enable you to automatically log your request in our technical support database. You will receive an email confirmation with your case number. |
